The Mini & BMW Specialist

Mini r56 went into with window problems this was sorted in a couple of hours excellent service from Hugh and would definitely recommend will use again

I took my R50 Mini Cooper to Hugh for a routine service. It’s a very low mileage, pampered example and I didn’t want any old garage messing with it. Having watched Hugh’s YouTube videos and read the positive reviews for the business I felt the car would be in safe hands. I wasn’t disappointed. It was a pleasure to do business with Hugh and the work was done correctly and promptly. The car has a little noise from the thrust bearing and I was fully prepared to pay out for a new clutch, but Hugh discouraged me from wasting my money and suggested I live with it until it became a bigger issue. To me, this is the mark of an honest business. I wouldn’t have blamed him for taking my money and running away with it. I would not hesitate to recommend Hugh and his team to anyone with a modern Mini and I will be returning with my R50 in the future.

Had the experience to take my Mini to this place today for a comprehensive service. I was initially little reluctant to visit them for servicing and was more inclined to visit Mini main dealer, but decided to visit them with an aim to save some costs towards servicing after careful consideration. I must say Hugh dealt with my service in a very professional way and gave his time afterwards explaining what was done etc for an added comfort. Plus, they have access to Mini/BMW digital service records which is a huge benefit. I highly recommend this private small business loaded with knowledge, the expertise and professionalism to get the job done satisfactorily. Thanks Hugh

Had a drivetrain error message appear on my Mini Clubman. I contacted Hugh and explained the symptoms. Straight away he knew the most likely cause and directed me to very helpful online videos done by him to help explain what would be done. Booked in and fixed within a week and feels the best it's driven since I've had it. Straight talking and no hassle. Many thanks and will definitely be returning for a service and any work going forward.

Contacted The Mini & BMW Specialist because my mini convertible had been fitted with a replacement roof part by another Company but was apparently fitted incorrectly. Photos sent and I was advised that the problem appeared to be the white clips not lining up correctly. Now sorted out. Speedy response and excellent service by The Mini & BMW Specialist. Thank you x